Payment Policy

Payments at Tonoki

This page provides guidance on choosing a payment option and getting help with payment questions at tonoki.shop.

Available Payment Methods

Please refer to checkout for the payment methods available for your order. Choose from the options displayed there. If your preferred method is not shown, contact us before placing your order to ask about availability.

Before Completing Your Purchase

Review your items, contact details, delivery address, displayed currency, and order total before submitting payment. Follow any instructions provided by your selected payment provider.

Payment Questions or Difficulties

If you have trouble completing payment, check that the information you entered is correct. For questions about a declined transaction or payment authorization, contact your bank or payment provider. If you are unsure whether an order went through, contact Tonoki before attempting another purchase.

Protect Your Payment Information

Do not send full card numbers, card security codes, passwords, or verification codes by email or phone. When contacting us about an order, provide your order number and a description of the issue without including sensitive payment credentials.

Contact Us

For payment-related questions about a Tonoki order, email support@tonoki.shop or call +1 (347) 506-4453.

Tonoki
689 19th St, Brooklyn, NY 11218, USA